Help Desk Analyst Jobs in Norfolk, VA (23)
Intelligence Operations Integrator
Intelligence Management Specialist - Senior
Palantir Field Service Rep
Mortgage Software Support Specialist
Mortgage Software Support Specialist
Mortgage Software Support Specialist
Cybersecurity Technician
Data Analyst/Dashboard Developer
Help Desk Support (DAI, Financial )- SECRET Clearance
IT Support Center Specialist I
Business Operations Analyst-2
Senior Executive Casino Host
Program Analyst
Senior Principal Integration Analyst - Suffolk, VA
Principal Cyberspace Operations Analyst Trainer - Suffolk, VA
Cyber Analyst (Network Sys Admin) - Mid-level
Metrics Data Analyst-Washington DC
Help Desk Analyst - Trenton, NJ(Remote)
Help Desk System Analyst/Technical support - Atlanta, GA
Human Resources Information System Analyst
Help Desk Analyst (REMOTE)
Service Desk Analyst I Shift Wed-Sun 9am -6pm est
Mapping Analyst
Service Desk Analyst I (Shift Mon-Fri 7am-4pm EST), Req#1307
Service Desk Analyst I (Shift Wed-Sun 9am -6pm EST), Req#1242
Senior Program Manager, F-35 JPO 1 - Arlington, VA
Help Desk Analyst Salary in Norfolk
Help Desk Analysts working in Norfolk, VA make an average annual salary of $48K and a maximum annual salary of around $71K.
Job Description
Working as a Help Desk Analyst in Norfolk, VA
There are 23 Help Desk Analyst opportunities available in Norfolk, VA all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Norfolk, VA
Help Desk Analysts in Norfolk, VA Resume Data
Average Experience for Help Desk Analysts in Norfolk, VA
- More than 10 years: 64%
- 6-10 years: 25%
- 3-5 years: 8%
- Less than 1 year: 1%
- 1-2 years: 1%
Educational Background for Help Desk Analysts in Norfolk, VA
- Bachelors: 45%
- Associates: 19%
- Diploma: 18%
- Masters: 17%
- Doctorate: 0%
Top Skill for Help Desk Analysts in Norfolk, VA
- Technical support: 18%
- Customer focus & orientation: 16%
- Attention to detail: 12%
- Basic computer skills: 10%
- Technical support: Customer situations: 10%
- Customer service: 9%
- Call center customer service: 7%
- Work style: Reliability: 7%
- Supervisory skills: Motivating & assessing employees: 6%
- Administrative assistant/receptionist: 5%
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