Help Desk Analyst Jobs in Houston, TX (50)
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Help Desk Analyst II
IT Help Desk Analyst
Computer Systems Analyst
Senior Manager, Information Technology Operations
Senior IT Systems Analyst (Network Engineer - Hybrid)
Identity Access Management Analyst
Support Desk Specialist - Bellaire TX
Odyssey Help Desk Specialist (Tier-1)
Performance Assurance Analyst
Sr. AI & Data Engineer-Trading Analytics
Help Desk Analyst - Trenton, NJ(Remote)
Help Desk System Analyst/Technical support - Atlanta, GA
Help Desk Specialist
IT Support Analyst & Field Service Tech (Houston, TX)
IT Support Analyst & Field Service Tech (Houston, TX)
IT Support Analyst & Field Service Tech (Houston, TX)
Level 1 Helpdesk Support Analyst (SAP Environment)
Deals Desk Analyst, Power
Desktop Support Analyst
SAP Supply Chain Analyst
Director of Power Market Intelligence
ERP Applications Analyst - Workday ERP - Supply Chain
Middle Office Analyst
Asset Management Analyst
Help Desk Analyst (REMOTE)
Engineer Center of Excellence
Acquisition Analyst
Help Desk Analyst Salary in Houston
Help Desk Analysts working in Houston, TX make an average annual salary of $47K and a maximum annual salary of around $75K.
Job Description
Working as a Help Desk Analyst in Houston, TX
There are 50 Help Desk Analyst opportunities available in Houston, TX all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Similar Jobs to Help Desk Analyst
Help Desk Analyst jobs near Houston, TX
Help Desk Analysts in Houston, TX Resume Data
Average Experience for Help Desk Analysts in Houston, TX
- More than 10 years: 64%
- 6-10 years: 27%
- 3-5 years: 8%
- 1-2 years: 1%
- Less than 1 year: 1%
Educational Background for Help Desk Analysts in Houston, TX
- Bachelors: 48%
- Associates: 19%
- Diploma: 17%
- Masters: 15%
- Doctorate: 0%
Top Skill for Help Desk Analysts in Houston, TX
- Technical support: 21%
- Customer focus & orientation: 14%
- Basic computer skills: 13%
- Technical support: Customer situations: 13%
- Attention to detail: 12%
- Customer service: 8%
- Work style: Reliability: 6%
- Call center customer service: 5%
- Analyzing data: 5%
- Spreadsheets with Microsoft Excel: 4%
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