Help Desk Analyst Jobs in Geismar, LA (2)
Senior Deal Desk Analyst
EPIC TAPESTRY (OR RESOLUTE) APPLICATION ANALYST
ISG Analyst 1, 2, or 3
Program Finance Analyst
Deal Desk Analyst - **EST REMOTE**
Job Description
Working as a Help Desk Analyst in Geismar, LA
There are 2 Help Desk Analyst opportunities available in Geismar, LA all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Geismar, LA
Help Desk Analysts in Geismar, LA Resume Data
Average Experience for Help Desk Analysts in Geismar, LA
- More than 10 years: 65%
- 6-10 years: 25%
- 3-5 years: 8%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Analysts in Geismar, LA
- Bachelors: 47%
- Diploma: 19%
- Associates: 18%
- Masters: 15%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Geismar, LA
- Technical support: 15%
- Basic computer skills: 14%
- Attention to detail: 14%
- Technical support: Customer situations: 11%
- Customer focus & orientation: 11%
- Analyzing data: 11%
- Customer service: 7%
- Work motivation: 7%
- Work style: Reliability: 6%
- Spreadsheets with Microsoft Excel: 5%
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