Help Desk Analyst Jobs in Gainesville, FL (5)
Service Desk Analyst
Business Intelligence & Data Analyst
Remote IPEDS Help Desk Analyst
Remote Clinical Help Desk & Systems Analyst
IT Help Desk Analyst Remote
Requirements Analyst- Key West, FL
Service Desk Analyst
Service Desk Administrator
Job Description
Working as a Help Desk Analyst in Gainesville, FL
There are 5 Help Desk Analyst opportunities available in Gainesville, FL all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Gainesville, FL
Help Desk Analysts in Gainesville, FL Resume Data
Average Experience for Help Desk Analysts in Gainesville, FL
- More than 10 years: 46%
- 6-10 years: 39%
- 3-5 years: 15%
Educational Background for Help Desk Analysts in Gainesville, FL
- Bachelors: 50%
- Diploma: 25%
- Associates: 18%
- Masters: 5%
- Doctorate: 2%
Top Skill for Help Desk Analysts in Gainesville, FL
- Technical support: 24%
- Customer focus & orientation: 14%
- Spreadsheets with Microsoft Excel: 11%
- Technical support: Customer situations: 8%
- Customer service: 8%
- Analyzing data: 8%
- Work style: Conscientiousness: 8%
- Supervisory skills: Motivating & assessing employees: 8%
- Basic computer skills: 5%
- Data entry: Accuracy: 5%
Daily Jobs in Your Email
By creating a job alert, you agree to the Joblist Terms of Use and Privacy Policy and to receiving marketing emails.
Need Extra Help?
Answer a few short questions and we'll create a personalized set of job matches.
Help Desk Analyst jobs near Gainesville, FL
Joblist uses cookies as well as our third-party affiliates. When you use our website, you understand that we collect personal data to improve your experience.