Help Desk Analyst Jobs in Fayetteville, AR (4)
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Remote Business Analyst & Help Desk Pro
Tier 2 Help Desk Analyst/IT Generalist (Remote)
Business Applications Analyst (Salaried, Full-time)
Clinical Applications Analyst- Epic Cupid (Salaried, Full time)
Research Financial Analyst
Senior Accountant
Job Description
Working as a Help Desk Analyst in Fayetteville, AR
There are 4 Help Desk Analyst opportunities available in Fayetteville, AR all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Fayetteville, AR
Help Desk Analysts in Fayetteville, AR Resume Data
Average Experience for Help Desk Analysts in Fayetteville, AR
- More than 10 years: 56%
- 6-10 years: 34%
- 3-5 years: 8%
- 1-2 years: 2%
Educational Background for Help Desk Analysts in Fayetteville, AR
- Bachelors: 40%
- Diploma: 36%
- Associates: 13%
- Masters: 11%
Top Skill for Help Desk Analysts in Fayetteville, AR
- Technical support: 19%
- Customer focus & orientation: 14%
- Technical support: Customer situations: 12%
- Basic computer skills: 10%
- Attention to detail: 10%
- Verbal communication: 8%
- Spreadsheets with Microsoft Excel: 8%
- Analyzing data: 7%
- Call center customer service: 6%
- Customer service: 6%
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