Help Desk Analyst Jobs in Columbia, SC (18)
Help Desk Analyst-III
Service Desk Analyst
Customer Support IT Analyst
Technical support Analyst
Network Engineer
Network Engineer in Columbia, SC
Data Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst Interm
Customer Support Analyst
System Software Programmer
IT Help Desk Analyst Remote
Help Desk Analyst - Trenton, NJ(Remote)
Help Desk System Analyst/Technical support - Atlanta, GA
Theater Security Cooperation Analyst- Shaw AFB, SC
Citrix Virtual Apps Senior Technology Analyst
Service Center Support Desk Analyst
Competition Analyst
Project/Program Analyst - (Charleston, SC)
AFCAP 9 AF Program Manager - (Shaw AFB, South Carolina)
Job Description
Working as a Help Desk Analyst in Columbia, SC
There are 18 Help Desk Analyst opportunities available in Columbia, SC all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
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Help Desk Analyst jobs near Columbia, SC
Help Desk Analysts in Columbia, SC Resume Data
Average Experience for Help Desk Analysts in Columbia, SC
- More than 10 years: 68%
- 6-10 years: 24%
- 3-5 years: 6%
- Less than 1 year: 1%
- 1-2 years: 0%
Educational Background for Help Desk Analysts in Columbia, SC
- Bachelors: 47%
- Masters: 18%
- Associates: 17%
- Diploma: 17%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Columbia, SC
- Technical support: 18%
- Customer focus & orientation: 17%
- Basic computer skills: 12%
- Call center customer service: 9%
- Technical support: Customer situations: 9%
- Customer service: 9%
- Attention to detail: 8%
- Work style: Reliability: 6%
- Sales skills: 6%
- Scheduling: 6%
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