Help Desk Analyst Jobs in Boca Raton, FL (14)
Medical Assistant - Clinic (Schedule: M-F 8am-1pm)
IT Help Desk Analyst Remote
Help Desk Analyst - Trenton, NJ(Remote)
Help Desk System Analyst/Technical support - Atlanta, GA
Desktop Support Analyst
IT Service Desk Analyst
Desktop Support Technician II (Executive Support Focus)
Communication Desk Analyst
Healthcare BA
IT Security Analyst (USI5) (1512)
Senior Application Support Analyst
Requirements Analyst- Key West, FL
Systems Network Analyst, Senior - Workplace Services
Engineering SME-Crystal City, Va
Senior Deal Desk Analyst
Medical Review Clinical Appeals Auditor (RN)
Charter School - ESE Support Facilitator/Specialist
Job Description
Working as a Help Desk Analyst in Boca Raton, FL
There are 14 Help Desk Analyst opportunities available in Boca Raton, FL all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Boca Raton, FL
Help Desk Analysts in Boca Raton, FL Resume Data
Average Experience for Help Desk Analysts in Boca Raton, FL
- More than 10 years: 66%
- 6-10 years: 25%
- 3-5 years: 8%
- 1-2 years: 2%
- Less than 1 year: 0%
Educational Background for Help Desk Analysts in Boca Raton, FL
- Bachelors: 43%
- Associates: 25%
- Masters: 16%
- Diploma: 15%
- Doctorate: 0%
Top Skill for Help Desk Analysts in Boca Raton, FL
- Technical support: 21%
- Customer focus & orientation: 15%
- Attention to detail: 11%
- Basic computer skills: 11%
- Technical support: Customer situations: 10%
- Work style: Reliability: 8%
- Customer service: 7%
- Verbal communication: 6%
- Analyzing data: 5%
- Call center customer service: 4%
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