Help Desk Analyst Jobs in Birmingham, AL (17)
Medical Receptionist
Medical Receptionist PRN
Help Desk Analyst - Days
Help Desk Analyst
Help Desk Analyst -> End-User IT Support Specialist
IT Support Analyst II
Service Desk Analyst
Service Desk Analyst
IT Technical System(s) Support Analyst - Remote/Nationwide
IT Support Analyst
Mortgage Origination Systems Administrator - Encompass
IT Support Analyst
Help Desk Support Analyst Remote
Remote IPEDS Help Desk Analyst
Business Systems Analyst
IT Support Analyst II
IT Support Analyst
IT Help Desk Analyst Remote
Service Desk Analyst
Finance Service Desk Analyst (Location Flexible)
Help Desk Analyst Salary in Birmingham
Help Desk Analysts working in Birmingham, AL make an average annual salary of $45K and a maximum annual salary of around $66K.
Job Description
Working as a Help Desk Analyst in Birmingham, AL
There are 17 Help Desk Analyst opportunities available in Birmingham, AL all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Birmingham, AL
Help Desk Analysts in Birmingham, AL Resume Data
Average Experience for Help Desk Analysts in Birmingham, AL
- More than 10 years: 64%
- 6-10 years: 27%
- 3-5 years: 7%
- 1-2 years: 1%
- Less than 1 year: 0%
Educational Background for Help Desk Analysts in Birmingham, AL
- Bachelors: 43%
- Masters: 22%
- Diploma: 19%
- Associates: 16%
Top Skill for Help Desk Analysts in Birmingham, AL
- Technical support: 18%
- Customer focus & orientation: 17%
- Basic computer skills: 11%
- Technical support: Customer situations: 10%
- Customer service: 10%
- Attention to detail: 10%
- Spreadsheets with Microsoft Excel: 9%
- Analyzing data: 6%
- Project timeline management: 5%
- Work style: Reliability: 5%
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