Help Desk Analyst Jobs in Arlington Heights, IL (277)
Remote Help Desk Support / Help Desk Analyst
Help Desk Analyst (Remote)
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Sr. IT Help Desk Analyst
Help Desk Analyst - Chicago Loop
Help Desk Analyst - Overnight shift
Help Desk Support Analyst Level 3
Healthcare IT Help Desk Analyst On-Call & Training
Help Desk Analyst - IT Support & EHR Systems Growth
Remote IT Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Defense Fuels Help Desk Analyst
Global Help Desk & Process Improvement Analyst
Night-Shift Healthcare IT Help Desk Analyst
Help Desk Analyst: IT Support & Troubleshooting Pro
IT Help Desk Analyst - Onsite & After-Hours Support
On-Site IT Help Desk Analyst | Windows & AD Support
Help Desk/Desktop Support Analyst
Job Description
Working as a Help Desk Analyst in Arlington Heights, IL
There are 277 Help Desk Analyst opportunities available in Arlington Heights, IL all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Arlington Heights, IL
Help Desk Analysts in Arlington Heights, IL Resume Data
Average Experience for Help Desk Analysts in Arlington Heights, IL
- More than 10 years: 65%
- 6-10 years: 24%
- 3-5 years: 9%
- 1-2 years: 1%
- Less than 1 year: 1%
Educational Background for Help Desk Analysts in Arlington Heights, IL
- Bachelors: 54%
- Masters: 18%
- Associates: 15%
- Diploma: 12%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Arlington Heights, IL
- Technical support: 21%
- Basic computer skills: 14%
- Customer focus & orientation: 12%
- Attention to detail: 11%
- Technical support: Customer situations: 10%
- Customer service: 7%
- Work style: Reliability: 7%
- Spreadsheets with Microsoft Excel: 6%
- Analyzing data: 6%
- Verbal communication: 6%
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