Front Desk Associate Jobs in Franklin, TN (148)
Administrative Support Specialist
Front Desk Receptionist
Front Desk Receptionist
Assistant Front Desk Manager
Assistant General Manager
Front Desk Agent
Assistant Front Office Manager
Assistant Front Office Manager
Vehicle Upgrade Concierge
Guest Experience Concierge & Lobby Ambassador
Customer Service Representative
Fitness Concierge & Membership Advisor
Assistant Studio Manager
Guest Experience Concierge | Front Desk & Lobby
Wine Concierge & Customer Experience Specialist
Remote Travel Concierge Design Memorable Trips
Remote Travel Planner & Concierge Plan Dream Trips
Workplace Experience Concierge
Remote Trip Concierge
Service Desk Specialist
Remote Travel Concierge
Contract-to-Hire Concierge CX Advocate (Hybrid/Onsite)
Wellness Concierge & Customer Experience Pro
Remote Travel & Experiences Concierge
Weekend VIP Patient Concierge
Remote Travel Experience Concierge
Remote Luxury Travel Concierge
Remote Travel Concierge & Planner
Remote Travel Planner & Concierge
Remote Travel Concierge & Planner
Remote Travel Service Agent Upsell & Guest Experience
Spa GM in Training Lead Front Desk & Grow
Job Description
Working as a Front Desk Associate in Franklin, TN
There are 148 Front Desk Associate opportunities available in Franklin, TN all with unique requirements.
The Front-Desk Associate will be the first person a guest has contact with at the hotel. The Front- Desk Associate greets and registers guests, provides concierge assistance, and answers service phone inquiries. The Front-Desk Associate also is typically responsible for confirming reservations and reconfirms as necessary in case of unusual requests or cancellations; checking guests out and handling transactions; scheduling and confirming tours, activities, or other rental services; differentiating between guests' questions by priority, importance or urgency; taking messages for guests including answering general property inquiries.
Front Desk Associate jobs near Franklin, TN
Front Desk Associates in Franklin, TN Resume Data
Average Experience for Front Desk Associates in Franklin, TN
- 6-10 years: 39%
- More than 10 years: 31%
- 3-5 years: 24%
- 1-2 years: 4%
- Less than 1 year: 2%
Educational Background for Front Desk Associates in Franklin, TN
- Diploma: 44%
- Associates: 27%
- Bachelors: 25%
- Masters: 4%
- Doctorate: 0%
Top Skill for Front Desk Associates in Franklin, TN
- Customer focus & orientation: 20%
- Work style: Reliability: 15%
- Attention to detail: 12%
- Customer service: 11%
- Front desk agent (hotel): 9%
- Verbal communication: 8%
- Administrative assistant/receptionist: 7%
- Sales skills: 7%
- Scheduling: 6%
- Call center customer service: 5%
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