Customer Service Manager Jobs in Boston, MA (90,841+)
Bilingual French Customer Service Case Manager
TTEC
🌎 Remote
Remote
Hourly
Hospitality
Dental Insurance
Vision Insurance
Education
$20.34 - $20.34 / hour
Retail Customer Service Associate
FedEx
Boston, MA
Hourly
Diversity Leader
Dental Insurance
Vision Insurance
Education
$20.75 - $24.37 / hour
Restaurant Staff – Customer Service Associate (Restaurant)
Applebee's - Saugus
Saugus, MA
Part-Time
Food Service
Florist
Cohasset Village Greenery
Cohasset, MA
Flexible Schedule
Automotive Service Manager Lead Team & Customer Delight
Mavis Tire
Cambridge, MA
New
Health Insurance
Remote Customer Service Manager
Huzzle
🌎 Remote
Remote
‌
Customer Service Manager
Blank Label
Boston, MA
Part-Time
‌
Team Manager - Customer Service
Arbella Insurance
Quincy, MA
Hourly
$68k - $73k / year
‌
Manager - BCG Vantage - Customer Service
Boston Consulting Group
Boston, MA
New
Diversity Leader
Health Insurance
Vision Insurance
Parental Leave
$126.4k - $132k / year
‌
Customer Service- Cash Office Manager
Roche Bros. Supermarkets
Wellesley, MA
New
Hourly
$21.70 - $28.20 / hour
‌
Remote Customer Care Manager - Service & Retention Lead
Albernasinsurance
🌎 Remote
Part-Time
Remote
‌
Manager, Customer Service
ASICS
Boston, MA
Hybrid
$100k - $105k / year
‌
Customer Service Manager
Stop & Shop
Dedham, MA
New
Part-Time
Flexible Schedule
$64.8k - $97.2k / year
‌
Customer Service Manager
Black Lapel
Boston, MA
New
Part-Time
‌
Customer Service Manager
Integer Holdings
Hudson, MA
Dental Insurance
Vision Insurance
Parental Leave
$95.7k - $140.4k / year
‌
Customer Service Manager
Roche Bros. Supermarkets
Weston, MA
Hourly
$24.30 - $31.60 / hour
‌
Aviation Customer Service Manager: Lead & Elevate Service
Atlantic Aviation FBO Services
Concord, MA
Part-Time
Flexible Schedule
‌
Customer Service Manager
Polarson
Boston, MA
Part-Time
‌
Customer Service Manager
Atlantic Aviation FBO Services
Concord, MA
Hospitality
Flexible Schedule
‌
Customer Service Manager
Reit Tv
Tewksbury, MA
‌
Assistant Customer Service Manager
Albertsons
Auburndale, MA
Retail
401(k)
Dental Insurance
‌
Assistant Customer Service Manager
Shaw’s and Star Market
Waltham, MA
401(k)
Dental Insurance
‌
Senior Manager, Customer Service (DentaQuest)
Stryker
Wellesley, MA
Diversity Leader
Health Insurance
Vision Insurance
$64.7k - $97.1k / year
‌
Senior Manager, Customer Service (DentaQuest)
Sustainable World
Wellesley, MA
Health Insurance
Vision Insurance
$64.7k - $97.1k / year
‌
Senior Manager, Customer Service (DentaQuest)
Sun Life Financial
Wellesley, MA
Health Insurance
Vision Insurance
$64.7k - $97.1k / year
‌
Senior Manager, Customer Service (DentaQuest)
Sun Life
Wellesley Hills, MA
Health Insurance
Vision Insurance
$64.7k - $97.1k / year
‌
Senior Manager, Customer Service (DentaQuest)
DentaQuest
Wellesley, MA
Health Insurance
Vision Insurance
$64.7k - $97.1k / year
‌
Manager, Customer Service & Sales Strategy
Socket
Boston, MA
New
‌
Manager - BCG Vantage - Customer Service
Socket
Boston, MA
New
Health Insurance
Vision Insurance
Parental Leave
$126.4k - $132k / year
‌
Customer Service Manager (Full Time)
Michaels Stores
Everett, MA
New
Dental Insurance
Vision Insurance
$16 - $22.20 / hour
‌
Automotive Service Manager Lead Team & Customer Experience
Mavis Tire
Saugus, MA
Dental Insurance
Vision Insurance
‌
Customer Service Manager (Full Time)
Michael's
Everett, MA
Dental Insurance
Vision Insurance
$16 - $22.20 / hour
‌
Automotive Service Manager - Lead the Customer Experience
VIP Auto
Needham Heights, MA
‌
Customer Service Manager
Robert Half
Billerica, MA
New
‌
Sr Manager - Customer Service Technology
Iberdrola
Boston, MA
New
Dental Insurance
Vision Insurance
$155.6k - $194.5k / year
Customer Service Manager Salary in Boston
Customer Service Managers working in Boston, MA make an average annual salary of $53K and a maximum annual salary of around $102K.
Job Description
Working as a Customer Service Manager in Boston, MA
There are 90,841 Customer Service Manager opportunities available in Boston, MA all with unique requirements.
The Customer Service Manager provides leadership in developing a customer-focused, high-performance organization through central and cross-functional teams. Develops, coaches, mentors, motivates and recognizes individuals to meet customer expectations.
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Customer Service Manager jobs near Boston, MA
Customer Service Managers in Boston, MA Resume Data
Average Experience for Customer Service Managers in Boston, MA
- More than 10 years: 51%
- 6-10 years: 32%
- 3-5 years: 14%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Customer Service Managers in Boston, MA
- Bachelors: 38%
- Diploma: 36%
- Associates: 14%
- Masters: 11%
- Doctorate: 1%
Top Skill for Customer Service Managers in Boston, MA
- Customer focus & orientation: 21%
- Work style: Reliability: 13%
- Attention to detail: 13%
- Customer service: 10%
- Sales skills: 9%
- Administrative assistant/receptionist: 8%
- Verbal communication: 7%
- Supervisory skills: Motivating & assessing employees: 7%
- Scheduling: 6%
- Management & leadership skills: Impact & influence: 6%
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