Customer Service Manager Jobs in Boston, MA (68,795+)
Bilingual French Customer Service Case Manager
TTEC
🌎 Remote
Remote
Hourly
Hospitality
Dental Insurance
Vision Insurance
Education
$20.34 - $20.34 / hour
Restaurant Staff – Customer Service Associate (Restaurant)
Applebee's - Saugus
Saugus, MA
Part-Time
Food Service
Remote Customer Service Manager
Huzzle
🌎 Remote
Remote
Florist
Cohasset Village Greenery
Cohasset, MA
Flexible Schedule
Customer Service Manager
Blank Label
Boston, MA
Part-Time
Manager - BCG Vantage - Customer Service
Boston Consulting Group
Boston, MA
New
Diversity Leader
Health Insurance
Vision Insurance
Parental Leave
$126.4k - $132k / year
CS - Customer Service Manager Job
Atlantic Aviation FBO Services
Concord, MA
Hospitality
Flexible Schedule
Airline Duty Manager Customer Service 70k
Hallmark Aviation Services
Boston, MA
New
Customer Service Manager
Stop & Shop
Dedham, MA
New
Part-Time
Flexible Schedule
$64.8k - $97.2k / year
Customer Service Manager
Black Lapel
Boston, MA
New
Part-Time
Customer Service Manager
Polarson
Boston, MA
Part-Time
Assistant Customer Service Manager
Albertsons
Auburndale, MA
Retail
401(k)
Dental Insurance
Senior Manager, Customer Service (DentaQuest)
Sun Life Financial
Wellesley, MA
Health Insurance
Vision Insurance
$64.7k - $97.1k / year
Senior Manager, Customer Service (DentaQuest)
Sun Life
Wellesley Hills, MA
Health Insurance
Vision Insurance
$64.7k - $97.1k / year
Customer Service Manager (Full Time)
Michaels Stores
Everett, MA
New
Dental Insurance
Vision Insurance
$16 - $22.20 / hour
Customer Service Manager (Full Time)
Michael's
Everett, MA
Dental Insurance
Vision Insurance
$16 - $22.20 / hour
CS - Customer Service Manager Job
Atlantic Aviation
Concord, MA
New
Hospitality
Flexible Schedule
Customer Service Associate Team Leader (Front End Support Assistant Manager)
Whole Foods
Medford, MA
New
Part-Time
Retail
Flexible Schedule
Customer Service Representative / Client Relations Specialist in Sharon
Energy Jobline ZR
Sharon, MA
Entry-Level
Education
$47k - $50k / year
Customer Service Manager
Robert Half
Billerica, MA
New
Sr Manager - Customer Service Technology
Iberdrola
Boston, MA
New
Dental Insurance
Vision Insurance
$155.6k - $194.5k / year
Aviation Customer Service Manager: Lead & Elevate Service
Atlantic Aviation FBO Services
Concord, MA
Part-Time
Flexible Schedule
Assistant Customer Service Manager
Shaw’s and Star Market
Waltham, MA
New
401(k)
Dental Insurance
Senior Manager, Customer Service (DentaQuest)
Sustainable World
Wellesley, MA
Health Insurance
Vision Insurance
$64.7k - $97.1k / year
Senior Manager, Customer Service (DentaQuest)
DentaQuest
Wellesley, MA
Health Insurance
Vision Insurance
$64.7k - $97.1k / year
Manager, Customer Service & Sales Strategy
Socket
Boston, MA
New
Manager - BCG Vantage - Customer Service
Socket
Boston, MA
New
Health Insurance
Vision Insurance
Parental Leave
$126.4k - $132k / year
Automotive Service Manager Lead Team & Customer Delight
Mavis Tire
Cambridge, MA
New
Health Insurance
Automotive Service Manager Lead Team & Customer Experience
Mavis Tire
Saugus, MA
Dental Insurance
Vision Insurance
Automotive Service Manager - Lead the Customer Experience
VIP Auto
Needham Heights, MA
Remote Customer Service Manager - Construction
Neier
🌎 Remote
Remote
Health Insurance
Customer service Manager (part-time)
The Michaels Companies
Everett, MA
New
Part-Time
$16 - $22.20 / hour
Customer Service Manager, Operations & Community Impact
Stop & Shop
Walpole, MA
Remote Customer Care Manager - Service & Retention Lead
Albernasinsurance
🌎 Remote
Part-Time
Remote
Cashier Customer Service Associate
The Norfolk Companies
Boston, MA
Hourly
Retail
$16 - $18 / hour
Customer Service Manager Salary in Boston
Customer Service Managers working in Boston, MA make an average annual salary of $53K and a maximum annual salary of around $102K.
Job Description
Working as a Customer Service Manager in Boston, MA
There are 68,795 Customer Service Manager opportunities available in Boston, MA all with unique requirements.
The Customer Service Manager provides leadership in developing a customer-focused, high-performance organization through central and cross-functional teams. Develops, coaches, mentors, motivates and recognizes individuals to meet customer expectations.
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Customer Service Manager jobs near Boston, MA
Customer Service Managers in Boston, MA Resume Data
Average Experience for Customer Service Managers in Boston, MA
- More than 10 years: 51%
- 6-10 years: 32%
- 3-5 years: 14%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Customer Service Managers in Boston, MA
- Bachelors: 38%
- Diploma: 36%
- Associates: 14%
- Masters: 11%
- Doctorate: 1%
Top Skill for Customer Service Managers in Boston, MA
- Customer focus & orientation: 21%
- Work style: Reliability: 13%
- Attention to detail: 13%
- Customer service: 10%
- Sales skills: 9%
- Administrative assistant/receptionist: 8%
- Verbal communication: 7%
- Supervisory skills: Motivating & assessing employees: 7%
- Scheduling: 6%
- Management & leadership skills: Impact & influence: 6%
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