Customer Service Agent Jobs in Springfield, MA (3,514)
Licensed Property & Casualty Insurance Agent - Remote USA
TTEC
🌎 Remote
Remote
Hourly
PTO
Health Insurance
Education
$20.50 / hour
Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed
ApexFocusGroup
🌎 Remote
Part-Time
Remote
$75 - $150 / day
Customer Service Representative - State Farm Agent Team Member
Chris Wilder - State Farm Agent
Enfield, CT
Hourly
$15 / hour
Customer Service Agent (m/w/d)
LexisNexis
Brimfield, MA
New
Airport Customer Service Agent (Breeze) - BDL
Unifi
Windsor Locks, CT
New
Hospitality
Customer Service Representative
EnPro
Easthampton, MA
Dental Insurance
Vision Insurance
$48.4k - $72.6k / year
Customer Service Representative
BlackHawk Industrial
Windsor, CT
Hospitality
Entry-Level
401(k)
Health Insurance
Vision Insurance
Education
Customer Service Representative
U-Haul
Springfield, MA
New
Hourly
Warehouse
$100 sign-on bonus
Health Insurance
$15 - $17 / hour
Customer Service Representative
TransCore
Ludlow, MA
New
Hourly
$16.50 - $20 / hour
Customer Service Representative
Brenntag AG
East Hartford, CT
Entry-Level
Parental Leave
Customer Service Representative
Aiello Home Services
Windsor Locks, CT
New
Hourly
Dental Insurance
Vision Insurance
$18 / hour
Customer Service Representative
U-Haul International
Northampton, MA
Entry-Level
Customer Service Representative (Hybrid)
Patriot Growth Insurance Services
South Windsor, CT
Hybrid
PTO
Dental Insurance
Vision Insurance
Parental Leave
Remote Agent Customer Service Representative
Only Data Entry Clerk
🌎 Remote
New
Remote
Entry-Level
Customer Service Representative - State Farm Agent Team Member
Chris Schoelen - State Farm Agent
Suffield, CT
New
Entry-Level
Health Insurance
Customer Service Representative - State Farm Agent Team Member
State Farm
Vernon, CT
Hourly
Health Insurance
$24 - $26.50 / hour
Customer Service Representative - State Farm Agent Team Member
Brian Booth - State Farm Agent
Vernon Rockville, CT
Hourly
$24 - $26.50 / hour
Future Opening: Customer Service Representative - State Farm Agent Team Member
Curt Smith - State Farm Agent
Bloomfield, CT
New
Hourly
Future Opening: Customer Service Representative - State Farm Agent Team Member
Brian Booth - State Farm Agent
Vernon Rockville, CT
New
Hourly
Health Insurance
$24 - $26.50 / hour
Customer Service Specialist
LanceSoft
Springfield, MA
Clerk IV (Customer Service Coordinator)
UMass Amherst
Amherst, MA
Customer Service Representative
Stäubli
Windsor, CT
Customer Service Representative
Domino's Pizza
East Granby, CT
New
Part-Time
Customer Service Associate
Walgreens
Enfield, CT
Part-Time
Hourly
Retail
Flexible Schedule
Customer Service Associate I
Dollar Tree
Springfield, MA
Part-Time
Hospitality
Dental Insurance
Vision Insurance
Customer Service Associate I
Family Dollar
Springfield, MA
New
Part-Time
Hospitality
Dental Insurance
Vision Insurance
Customer Service Representative
Window World of Western Massachusetts
Belchertown, MA
New
Entry-Level
Health Insurance
Dental Insurance
Vision Insurance
Otisline Customer Service Representative
Otis Elevator
Bloomfield, CT
New
$42k / year
Customer Service Associate
Marshall Retail Group
Windsor Locks, CT
New
Hourly
Dental Insurance
Vision Insurance
Parental Leave
$17 / hour
Customer Service Associate
Walgreens Boots Alliance
Monson, MA
New
Part-Time
Retail
Flexible Schedule
Customer Service Representative - State Farm Agent Team Member
Jo Ann Walk - State Farm Agent
Enfield, CT
Part-Time
Health Insurance
Flexible Schedule
Customer Service Associate Representative
Integrated Resources
🌎 Remote
Remote
Hospitality
$16.25 / hour
Customer Service Agent Manager
AO Globe Life
🌎 Remote
Remote
Health Insurance
Customer Service Agent/Travel Advisor - Remote
Skyrocket
🌎 Remote
Remote
Hospitality
Education
Job Description
Working as a Customer Service Agent in Springfield, MA
There are 3,514 Customer Service Agent opportunities available in Springfield, MA all with unique requirements.
A Customer Service Agent answers incoming calls and provides information regarding a company's products and services to each caller within his/her area of responsibility. The agent also handles inbound and outbound calls from customers. The main role of the Customer Service Agent is to provide an exceptional customer service experience by being responsive and addressing customer concerns.
Similar Jobs to Customer Service Agent
Customer Service Agent jobs near Springfield, MA
Customer Service Agents in Springfield, MA Resume Data
Average Experience for Customer Service Agents in Springfield, MA
- More than 10 years: 47%
- 6-10 years: 35%
- 3-5 years: 14%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Customer Service Agents in Springfield, MA
- Diploma: 51%
- Bachelors: 24%
- Associates: 18%
- Masters: 6%
- Doctorate: 0%
Top Skill for Customer Service Agents in Springfield, MA
- Customer focus & orientation: 20%
- Work style: Reliability: 13%
- Front desk agent (hotel): 13%
- Attention to detail: 11%
- Customer service: 10%
- Sales skills: 8%
- Administrative assistant/receptionist: 8%
- Call center customer service: 6%
- Verbal communication: 6%
- Retail customer service: 5%
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